Customer reviews of Totnes Car Sales

By Connor B on 01 September 2021 | Purchase not verified

Brought a perfect bmw 3 series via tontes car sales. I'm now 9 days outside of my 30 day full warrenty. Gearbox now needs entirely replacing or a grand total off 1500 to be repaired. Despite a professional mechanic informing myself that there is no way for this issue to be have been caused inside the time I have personally owned the vehicle. Despite this I have been told to use the 3 month warrenty total 300 to help towards my unexpected bill off 1500. Strongly believe that once your money has passed hands its not there problem no more. Very disappointed at lack off empathy

By Lewis B on 20 July 2021 | Purchase not verified

Had the best experience I have had when purchasing a car, super helpful, polite, best prices, I've seen would 100% use them again. Whole process was smooth quick and painless. No pressure like I have received in previous garages

By Jennie B on 18 June 2021 | Purchase not verified

Car exactly as described. Howard really helpful and not pushy at all. Really happy with the car and all the information described. Highly recommend.

By Hannah T on 19 April 2021 | Purchase not verified

Great customer service provided. A genuinely lovely man, friendly and a great help. I traded in my BMW 1 series for a slightly newer one, and it’s exactly like it was advertised online. I am very pleased with it. Everything was easy and straightforward from start to finish. Highly recommend 👍🏼

By Phoebe W on 28 November 2020 | Purchase not verified

When picking the car up it had not been professionally cleaned as I would expect it to be buying from a dealership used car or not - it even had mould in the back seats! However within the first 3 months of having the car it broke down with my 4 month old baby in the back whilst driving on a busy road, not what I would expect from a new-ish car. It was taken to the garage and we was told it was something to do with the turbo hose and was fixed costing around £150. About a month later, the engine light came on whilst driving and became very difficult to drive, another trip to the garage and costing another £200. I had received the car back and whilst driving the engine became noticeably loud, we have now just found out it has failed on emissions/injectors and will cost £1500+ ...NOT what you would expect when buying a £4200 car! Totally fobbed off with this sale and was sold a breaking vehicle. ALSO, first breakage was within the warranty period however they did not cover it!

By alan G on 01 September 2020 | Purchase not verified

I recently bought a Renault Megane Coupe, The salesman Darren was a Gentleman, very helpful, picked me up to collect the car of which I am very happy with. Would certainly come to Totnes Car Sales again.

By Chloe M on 13 March 2020 | Purchase not verified

Such a good experience buying a car from here as there was no pressure or anything from Howard. He gave me a few keys to look at different cars I was interested in and was so helpful with sorting out my finance. Would Definitely recommend Totnes car sales to anyone

By Cliff M on 11 February 2020 | Purchase not verified

I had a good experience Salesman was friendly and put me at ease, the test drive was very good everything went well i recommend Totnes Car Sales

By Ally T on 11 January 2020 | Purchase not verified

Went with Totnes car sales as they were prompt to reply to our telephone calls( unlike other local car sales groups),helpful and not pushy, patient with our numerous queries and happy to deliver the car we purchased. The vehicle only has a short warranty but a service has confirmed what Howard said so I feel confident in my purchase. Thank you.

By Kevin W on 14 June 2019 | Purchase not verified

Excellent service by these guys.straight forward dealing and helpful Many thanks guys